Sep 302009

International Shipping Powered by Bongo Checkout

We have partnered with Bongo International to service our international customers.

On the checkout page simply select your country from the drop-down list.  This will automatically transfer you and your cart contents to Bongo’s Secure International Checkout page where you will be provided with international shipping costs as well as duties and taxes for your shipment.  Note: Orders over $125.00 USD will ship free from us to Bongo and you pay only the international freight and duties through Bongo.  This process saves international customers up to 82% off typical international shipping rates.

Upon completion of your order, Bongo will charge your credit card for the entire purchase and then re-purchase those items from our site on your behalf.  We will ship the goods to Bongo’s Global Distribution Facility and they will be forwarded to your international address.

NOTE: All payment, shipping, or return requests should be submitted to Bongo at

 Posted by at 3:20 pm
Dec 192008

Our goal is make it easy to receive a good price. We offer automatic discounts once you register, discounts based on purchase amount and free shipping on all orders over $125. We do not require a reseller license and registration is a simple process with no approval required. Simply click the “Create Account” link at the top of the page or visit: create account and fill out the form.


We offer a simple and automatic discount structure on On many products we are not allowed to advertise our low price by the manufacturers. For the this price you must sign in to your account. To setup an account all you need is your billing address and email address. Click here to sign up. On top of this automatic discount we offer discounts based on your purchase amount. We do not require you to purchase by the case or dozen. The discount are automatically taken off your order during checkout or you may call us toll-free to place an order. The discount are as follows:

  • Free shipping to all orders of $125 and up.
  • 5% off order starting at $150 and over.
  • 7.5% off on orders of $250 and over.
  • 10.% off on order of $500 and over.
  • 12.5% off on orders of $1000 and over.
  • Additional discounts for orders over $2000 may apply. Call to inquire about pricing.

Free Shipping

Not only do we offer free shipping on every order* over $125, we will deliver it very quickly. Nearly all orders are delivered in 1-3 days following the day the order was placed. Generally an order will ship the same day. In the event of a stock issue you will be notified first by email then by telephone to make a substitution. We do not ‘short ship’.

With multiple discounts and free shipping our customers have discovered that OutletShirts provides them with the ability to profit from the resale of our products.

We have also added the ability to brand our extensive catalog with your company logo. For more information see our Custom Catalog page

*Screen printing and embroidery orders to not qualify for free shipping.

Dec 122008

Secure web pages use a transfer protocol named SSL.
Short for Secure Sockets Layer, a protocol developed by Netscape for transmitting private documents via the Internet. SSL works by using a private key to encrypt data that’s transferred over the SSL connection. All of the major browsers support SSL including Netscape Navigator, Internet Explorer, Fire Fox (Mozilla) and Safari, and many Web sites use the protocol to obtain confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with https: instead of http:.

When entering your credit card, or any sensitive information on the web it is recommended that you look for the "https://". The whole site does not have to be protected, just the pages that ask for confidential information.

You should also look for some sort of 3rd party Digital Certificate
Digital Certificates are used to verify identity and are used in a variety of scenarios, such as e-mail protection and validation, secure web sites, online shopping carts and more. On a secure web site, when you are required to provide your credit card information, you will need to be assured that your confidential information is secure. You also need to know that you are sending information to the company that you think you are, and not to an intruder impersonating this company. Digital Certificates that are issued by a trusted 3rd party provide verification that the current web site does indeed represent this company, thereby verifying the company’s identity.

Outlet Shirts has been verified by Go Daddy. By clicking on the Digital Certificate you should be able to obtain information regarding that company’s certificate.

What do you need?
You need an up to date browser in order to be able to take advantage of this security. How do you know if your browser will handle this type of encryption?

Internet Explorer
In Internet Explorer click on Help and select About Internet Explorer.
The window that pops up should say "Cipher strength: 128-bit".
If it doesn’t, clicking on "Update Information" will take you to this page with instructions for upgrading IE.
If you’re running Windows 2000 the upgrade is a little different, by going to you will be able to find upgrade instructions.

The upgrade is pretty fast and easy (you do have to restart your computer).

You’ll see similar symptoms if SSL 2 or 3 isn’t enabled (not likely as enable is the default). In IE:

  1. Click on "Tools"
  2. Select menu item "Internet Options"
  3. Click on the "Advanced" tab
  4. Scroll down to the "Security" section
  5. Make sure SSL 2.0 and 2.3 are checked

Any other browser can be updated by visiting their respective websites.

Related article: Online Ordering Process

Dec 102008

This section is designed to help you understand how the ordering process works. Thanks to advancements in internet security, buying online is as safe as swiping your card at any store.

Below is the diagramed process of what happens when you purchase anything online. This is the process when you buy from any web site, not just Outlet Shirts. This is not the process for Paypal transactions.

Step One:
Your billing information is encrypted and sent to the merchant provider. For more information please read our page about secure web sites.

The merchant provider is the company that provides the terminal where your card is swiped. In the case of an online purchase it is no different. You typed in your card number instead of swiping your card. In both cases the billing information is securely transferred through the internet. — Yes, when you buy something at your local grocery store your information is transferred through the internet.

Step Two:
The merchant account company and your bank compare information.

Your bank will transmit your current billing info to the merchant account provider, your bank will also authorize or deny based upon credit availability. The billing information that you entered on Outlet Shirts will be compared to the information that your bank has regarding that card number.

If any of these do not match the information your bank has the card will be denied:

  • Billing address — Your billing address must match the address that the bank has on file (80% of the errors we see on Outlet Shirts)
  • Card number / Expiration date / Name on card / Card type
  • CCV number

If Your Card is Denied:
The information that you entered on Outlet Shirts does not match the information that the bank has regarding that card. The merchant account provider will deny the transaction, which will in turn notify Outlet Shirts. At this point you will see a “Credit Card Error”.

IMPORTANT: When this happens your bank will put a temporary hold on funds equal to the attempted purchase amount. Outlet Shirts has no control over this. These checks are a safety measure used to prevent credit card fraud. Outlet Shirts will never see any of the money being held. At this point you should check all of your billing information especially your address and ccv number before you try again.

If you are unable to complete a transaction please call us. We can take your information over the phone, and help to ensure that you will receive your order.

When Your Transaction is Successful:
You will be notified during the checkout process that your transaction was successful.

The merchant account provider will then notify Outlet Shirts, and you will see a check out success page. You will also receive an email confirmation.

Your order will then go into the queue and will be processed in the order it was received.

Behind the scenes your bank will transfer the requested funds to the Outlet Shirts bank.