We can be contacted by:

Monday-Friday 7:00 am - 5:00 pm Mountain Standard Time. We are closed on weekends and holidays.

For information about Outlet Shirts click here.

We take security seriously. We have taken a number of measures to ensure that your shopping experience is as safe as possible. These include:

Hacker Safe certification, which checks our sites daily for hacking vunerabilities.	Data encryption for transmission of sensitive information including your credit card details.

• We never store credit card numbers in the very small event a security breach.
• Our network and servers are continually updated with the latest and safest versions of software.

The Outlet Shirts website is designed to function with Internet Explorer versions greater than 5 and FireFox/Netscape Browsers greater than version 2. However to recieve the most religiable and secure experience from the web and the Outlet Shirts website we strongly recommend that you keep your internet browers up to date. These links should provide you with more informaion about updating your broser.

• Mozilla FireFox
• Internet Explorer

We offer a simple and automatic discount structure on OutletShirts.com.On many products we are not allowed to advertise our low price by the manufacturers. For the this price you must sign in to your account. To setup an account all you need is your billing address and email address. Click here to sign up. On top of this automatic discount we offer discounts based on your purchase amount. We do not require you to purchase by the case or dozen. The discount are automatically taken off your order during check or you may call us toll-free to place an order. The discount are as follows:

Free shipping to all orders of $125 and up.

5% off order starting at $150 and over.

7.5% off on orders of $250 and over

10.% off on order of $500 and over

12.5% off on orders of $1000 and over.

Additional discounts for orders over $6000 may apply. Call to inquire about pricing.

Our discount structure is based on your purchase amount. For additional information on discounts see the discounts/bulk purchases section directly above.

All you need to setup an account is your name, address, email address and phone number. Click here to sign up.

We do not require you to setup an account to purchase.

We accept Visa, Mastercard, American Express, Paypal (Includes Visa, Mastercard, American Express, Discover, eCheck, Bank Transfers)

We give free shipping on all orders over $125. Not only is shipping free, it is fast. We deliver to 99% of the US population in 1-3 business days. Free shipping does not apply to orders going to Hawaii, Alaska screen printing and embroidery orders.

We ship only within the US.

Nearly all order are delivered in 1-3 days after being placed. In the event of a stock issue you will be notified first by email then by telephone to make a substitution. We do not 'short ship'.

We ship by UPS Ground. Orders are generally delivered in 1-3 days after being placed. Overnight and other shipping options may be available. Call to inquire.

Screen printing is the process of creating a design on a screen (design negative) that is stretched across a wood or aluminum frame. Printing ink is poured onto the screen under which is placed the apparel to be printed. A floodbar (similar to a squegee) is used to push the ink through the screen to print the design on the apparel. Screen printing is generally less expensive than embroidery.

Machine embroidery is the process of sewing a previously digitized logo onto an article of apparel.

Before a logo can be sewn by an embroidery machine it must be digitized. This process of tracing over the logo defines to the embroidery machine how to sew the logo. We start the digitizing process after approval of a written quote.

We provide proofs for both embroidery and screen printing. A proof is provided after we have issued and received approval of a price quote. Proofs are emailed. We required that you reply by email to approve the proof. Proofs are sent anywhere from 1-7 days after we receive payment for your order. For an embroidery proof we digitize them sew out your logo on sample fabric. A digital photo is the sewout is emailed for approval. Screen printing proofs show logos mocked-up on your shirt and include the print color, location and size of print.

our process is very simple. First visit our bid request form. Fill it out with some basic information and then we will provide a quote for you. Once you have reviewed and approved the quote and provided payment we will being work on your apparel. You will receive a proof of your embroidery sewout or printing by email for approval. We will not begin any production without your approval. After this we will print or sew your items and then ship them and provide you a tracking number.

Screen Printing and Embroidery takes about 2 business weeks not including shipping time. All orders are shipped from our production facility in Salt Lake City, Utah.

Yes. Our minimum for Screen Printing is 36 pieces. Our embroidery minimum is 24.

To request a price quote visit our request form where you can provide us a few details we will need to prepare an accurate quote. You can also upload your logo on this form.

You can fill out the bid request form and upload artwork in multiple formats from your computer.

We do not create artwork. If you need text to or something very simply we would be happy to do this for you.

We accept any electronic art format including: GIF, TIF, JPG, EPS, AI, PSD, PDF, BMP. We can accept MS Word Docs with artwork, but we strongly advise against it.

Yes! We stand behind our products. If you need to return part or all of your order we will need to issue you an RA#. Just contact us by using the contact form here. Let us know your order number, what needs to be returned and why. We do not accept items if they have been embroidery, printed, washed or altered any way. For more information on our returns please click here (goes to returns page).

If you need to return part or all of your order just contact us by using the contact form here. Let us know your order number, what needs to be returned and why.

Because we operate over the internet we have to process exchanges as two separate orders. To return items you will need to contact us by using the contact form here. Let us know your order number, what needs to be returned and why. We will then email you a Return Authorization number and instruction by email When you are ready you can place a new order for the items you need. Your returned items will be credited back to the original credit card used on your order.

Refunds generally take 3-4 weeks to be processed.

Refunds can take 3-4 weeks to be processed. If you have a question about your refund click here and fill out our contact form. Let us know your order number, when you returned the items and also ensure that you have already sent us the tracking number for the returned items. We will get back to you right away with an update.

The product ID is listed on the product page just below the price of the item. It is also list under the thumbnail for each product on the category pages.

We recommend you check the size chart on list on each product. Please note that the chest measurement is taken 1" below where the sleeve is sewn onto the shirt. It is a measurement of only one side, not a measurement all the way around the shirt. You may need to double the number to get the number you are expecting. For more information on sizing see our generic size charts here (link to Sanmar Generic PDF Size Chart).

We have nearly 700 products and have specially trained staff members who can answer questions about sourcing special items for nearly every need. For any question contact Outlet Shirts here (link to contact information page).

If you have forgotten your password simply click here to reset it.

To get a copy of your order invoice all you need to do is login to your account and click on order history. From the order history screen you can click print order. If you have forgotten your password click here

Nearly every order is shipped by UPS ground. In some cases order are shipped with using USPS. UPS Tracking numbers are automatically emailed to the email address provided with your order once your order has shipped. Tracking information is also listed in details section for each orders when you are loged into your account.

Orders with Nike or Ogio may take an additional 3-4 business days for delivery.